Shipping policy

Shipping Policy

Sole Craft – Pakistan

Effective Date: [Insert Date]

At Sole Craft, we aim to deliver your order quickly, safely, and efficiently. Please read our Shipping Policy carefully before placing your order.

1. Delivery Locations

We currently offer shipping across Pakistan, including major cities and remote areas.
International shipping is not available at this time.

2. Delivery Timeframe

  • Standard Delivery Time: 3 to 7 working days

  • Remote Areas: May take up to 10 working days

Note: Delivery time may vary during sales, public holidays, or due to unforeseen courier delays.

3. Shipping Charges

  • Standard Shipping Fee: PKR [Insert Amount]

  • Free Shipping: On orders above PKR [Insert Threshold]

Shipping charges (if any) will be clearly shown at checkout before payment.

4. Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a tracking number via SMS or email.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on most orders across Pakistan.
Note: Please ensure someone is available to receive and pay for the order at the delivery address.

6. Delayed or Missed Deliveries

Sole Craft is not liable for delays caused by:

  • Courier service disruptions

  • Incomplete or incorrect shipping information

  • Natural disasters or political unrest

If your order is significantly delayed, please contact our customer support team.

7. Damaged or Lost Packages

If your package arrives damaged or appears tampered with:

  • Do not accept the package.

  • Report the issue to us immediately via WhatsApp or email.

  • If your parcel is lost in transit, we will investigate and issue a replacement or refund as appropriate.

8. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS or email. You can use this to monitor the status of your delivery.

9. Contact Us

For questions related to shipping, please contact:

Business Name: Sole Craft

Business Number: +92 315-1111592

Business Email: solecraft.info@gmail.com

Business Address: Pakistan